Commuter Benefits Made Simple

Need to replace a lost or damaged Premium TransitChek MetroCard? Our customer service pages offer quick solutions to the most Frequently Asked Questions about using our commuter benefits program.

From practical matters, such as when you can expect delivery of your order, to more detailed questions, like, “Can expired TransitChek MetroCards or Vouchers be returned?”, we've got you covered. If you need more in-depth assistance, our Customer Service Representatives are available to help. They're dedicated exclusively to assisting you with TransitChek Programs.

See the General FAQs.